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• What to do once I placed my order? You need to wait for an email with order confirmation and reply by following instructions came with it.

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• What is the turnaround time? Expected delivery time are as follows: *5-7 business days for individual items (banner designs, brochures, business cards, flyers, logo, social media posts, templates, thank you cards, and others). The time frame is subject to be extended due to unavoidable circumstances such as illness, technical problem, business emergency and so forth.

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• How many revisions I can ask for? All orders are limited to a number of 3 revisions. Additional revisions will cost $15-$30 for each related to the scale of the project. This limit has been implemented in order to maintain the delivery quality and time frame.

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• How can I cancel the order and get refund? To be eligible for a cancellation and refund:

1. Project has not been started yet.

2. If the designer decides to discontinue the project.

3. You will need the receipt or proof of purchase.

4. To start a refund, you can use our contact from.

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• What forms of payment do we accept? Visa, Mastercard, American Express, and Discover.

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• How can I contact Tiffany Diamond Branding? By visiting Contact page and filling up the form with proper information.

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• What are your office hours and days? Monday-Friday: 12:00 pm to 4:00 pm (Eastern Standard Time). Saturdays, Sundays, and Holidays we are Closed.